Your Secret Weapon

For Happier Customers & Lower Cost Ratios

We're Ready 24/7 (901) 457-9959

Our Promise To You

 

ServiceMaster by Richards, is a locally owned and operated franchise.

We are held to a higher standard than other restoration companies.

A few of these standards are:

-3 year guarantee on all of our mitigation 

-Responding to the customer within 30 minutes (our average currently 5 minutes),
-Arriving onsite within 2-4 hours (our average is 1 hour). -When we arrive all of our employees have business cards, logo's on our service vehicles and our technicians uniformed to provide comfort and peace of mind to your customers.

REQUEST SECRET ACTION PLAN

Protecting The People That Mean The Most To You!

 

When you refer your customers to us, they receive quick disaster recovery response in their time of need. In fact, we will be on site within four hours or less.

Our quick response helps reduce the severity of the claim and provides your customers with fast, professional service. As a full service disaster restoration provider, we immediately dispatch the appropriate resources and oversee communication throughout the restoration process. Our emergency call center is ready to handle your call 24 hours a day, 7 days a week, 365 days a year. 

Residential Benefits and Services 

Helping You Help Your Customers

When the unexpected happens, the experts at ServiceMaster by Richards are ready to get your policyholders’ lives back to normal. Whether the problem is water, fire, mold or a combination of all three, we solve residential disasters quickly. We understand that suffering a loss may be a first for your policyholders and something they may experience only once in a lifetime. That’s why we guide your customer throughout the process and keep your policyholder informed every step of the way with real-time technology.  

 

water-restoration-services-memphis-tn
Have Us On Speed Dial (901) 457-9959 Because In Emergencies
We Will Be There For You

Our Restoration & Remediation Services

Commercial and Residential

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Water Restoration

Whether it's broken pipes or flood damage, we help restore homes to full value.

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Fire Restoration

After a fire disaster happens, we there to help make lives whole again. Fire Recovery Guide

Mold-Remediation-Services-Memphis-TN

Mold Remediation

Unattended mold can harm health and structural integrity of homes and businesses. 

Fire-Restoration-Services-Memphis-TN

Weather Damage

After severe weather or a natural disaster, we quickly restore homes and businesses to pre-loss condition.

Commercial Benefits and Services 

Put Your Customers in the Best Hands 

When you refer your customers to ServiceMaster by Richards, you can be sure they will receive fast emergency recovery response from the experts in handling commercial losses. We understand that it’s essential for commercial policyholders to return to "business as usual" as soon as possible. Because we know time is of the essence, we are ready to take action 24/7/365. Our highly experienced teams work diligently to provide your commercial policyholders fast, effective restoration services helping to reduce business interruption.

 

commercial-water-restoration-services-memphis-tn
Have Us On Speed Dial (901) 457-9959 Because In Emergencies
We Will Be There For You

Our Restoration Team Is Available Now  (901) 457-9959

 

Local Proximity, National Strength

At ServiceMaster by Richards we live and work in the same neighborhoods as our customers. You benefit from the scale and experience of a national company combined with the personalized service and guidance of a locally owned business. No matter the issue, we provide industry-leading claims management to make the process as smooth as possible for both the policyholder and insurance carrier. 

Listen To What Our Customers Say...

Because It's Our Customers That Matter Most

M.S.G.

This was our first experience with needing water restoration. Ronald came in and knew exactly what to do and got to work! Fans and a dehumidifier were set up and he was back every day to check on the progress. He worked with our insurance adjuster and made the process so much easier for us.

Brock H.

Ron McNerney and his team were aggressive in saving my possessions and limiting immediate and long term damage to my home. I could not be more pleased by there timely actions.



 

B.A.V.B

Came quickly and worked professionally, called prior to coming, completed the job ASAP considering the extent of the damage.





 

Meet Your Secret Weapon For The Best Water & Fire Restoration Service In Memphis
 We're ready to handle your disaster clean-up call 24 hours a day, 7 days a week, 365 days a year 

servicemaster by richards memhis tn

What Sets Us Apart

Providing The Property Owner Comfort And Care

A manager will always be our greeter and coordinate communications between technicians and the property owner. Using our unique program ”Master Moments”, the manager and the homeowner can share the step by step procedures, what steps we need to take and also letting the homeowner know why we need to perform these steps. This gives the customer "peace of mind". We also communicate to the homeowner why we set the equipment, what the equipment is there to do, and how long the equipment will be there. 
 

Our franchise is second to no one. Our corporation is the world leader in the industry. Our managers and team are extensively trained and have been fully certified through the IICRC restores training programs provided.

ServiceMaster excels not only in homeowners claims but also commercial large loss as well. A few of these successful and satisfied customers are; Hilton Hotel Corp, The Peabody Hotel, Regions Bank Corporate HQ, and Hampton Inn suits to name a few.

 

 

Our work scopes range from a small, one area dry-out to a 90+ room hotel that totaled $700,000 Office Cleaning .



Discover How We Can Serve Your Customers:
(901) 457-9959

Trust Your Customers Deserve 

Guiding your customers through uncertain times, providing support and guidance from beginning to end to help navigate the solution that's right for them

Genuine and provide the care, understanding and integrity your customers deserve

Experts who wrote the playbook, continually set the standards and know how to do it best

Committed to your customers and work with them throughout the process, do what we say we'll do and follow up to ensure satisfaction

Accessible 24/7/365 to answer your customers, ease any confusion and provide understanding throughout every step of the process.

TRUST US WITH YOUR CUSTOMER'S PROPERTY 

CONTACT US TODAY

Disaster-Restoration-Experts-Memphis-Tn

Trusted By Insurance Agents &  Homeowners 

 

When you refer your customers to ServiceMaster by Richards, you can be sure they will receive fast emergency recovery response from the Memphis areas most trusted experts in handling fire, water and storm related losses. We understand that it’s essential for residential and commercial policyholders to return to "life as usual" as soon as possible. Because we know time is of the essence, we are ready to take action 24/7/365. Our highly experienced team works diligently to provide your policyholders fast, effective restoration services helping to reduce life interruption.

The Memphis Disaster Restoration Experts

What Makes Us The Best? Our People!

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Ron McNerney

 

General Manager

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Brad Hardwick

 

 

fire restoration specialists memphis tn

Tanner Moore

 

 

mold mitigation specialists memphis tn

Jimmy Eddington

 

 

storm damage restoration specialists memphis tn

Austin Coats

 

 

disaster restoration specialists memphis tn

Regina Lacy

 

Office Manager

No Matter The Disaster, Trust Us To Make It Right

Our quick response helps reduce the severity of the claim and provides your customers with fast, professional service. As a full service disaster restoration provider, we immediately dispatch the appropriate resources and oversee communication throughout the restoration process.

Trust Us With Your Customers

(901) 457-9959

Hear What Your Customers Are Saying About Us:

M.S.G.

They arrive on time, prepared and complete the work in a professional and workmanlike manner every time.

Call 24/7  (901) 457-9959

Restoring Homes And Businesses In The Memphis Area Affected By Fire, Water And Damage From Disasters

 

Emergency Restoration Services 24/7 - 365 Days A Year
"We're Always Ready"

 

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The Reason To Call

OR CALL US NOW (901) 457-9959